BPO’s started in the Philippines during the 1990’s and experienced rapid growth throughout the 2000’s. Throughout this growth, different types of jobs started to pop out for the BPO industry from basic administrative tasks to complex engineering activities. With that being said, different BPO roles have different needs in terms of hardware so that they pursue their jobs in the most efficient and comfortable way.
Here are the best devices listed for each BPO role to help your company efficiently execute these roles.
Data Entry and Transcription (Administrative)
Basic administrative tasks such as data entry and transcription do not need high performance hardware compared to other BPO roles. Employees who have this role would need a laptop that could perform basic Microsoft Applications and the like.
Best Pick: ThinkPad T490
This laptop is the best pick because it’s really nice. The ports are great and the material and finish are great. It also provides great screen size and the colors are very accurate for designers to use.
Customer Support & Human Resources (Customer Service)
Employees who are in this category would probably need devices that come with ports in the case they would need to utilize external headsets, cameras, or microphones. It would be best to find a laptop that can support these needs.
Best Pick: ThinkPad T490
This laptop is the best pick because it’s really nice. The ports are great and the material and finish are great. It also provides great screen size and the colors are very accurate for designers to use.
Engineers & Drafters (Technical)
Employees in this industry will be using different design applications such as CAD softwares in order to bring their ideas to life. It’s important to ensure that the laptop that will be provided to these employees can comfortably run these applications. We recommend a good mid to high range performance spec laptop for these employees.
Best Pick: Dell Mobile Precision 7770 Workstation (32GB)
This laptop is the best pick because it’s really nice. The ports are great and the material and finish are great. It also provides great screen size and the colors are very accurate for designers to use.
Graphic Designers & Video Producers (Creative)
Designers and video producers would need to be able to run RAM heavy softwares in order to pursue the projects in the applications smoothly and comfortably. Not only do we recommend a mid to high range performance spec for these employees, it would also be handy to have a device that has a big screen size. It would also be nice to have if the device also comes with different ports in order to accompany external hardware such as screens and hard drives.
Best Pick: Macbook Pro (48GB RAM, M3 Max)
This laptop is the best pick because it’s really nice. The ports are great and the material and finish are great. It also provides great screen size and the colors are very accurate for designers to use.
Accountants & Financial Analysts (Financial)
Employees in this industry will most likely use the devices for Microsoft Excel, Quickbooks, and the like. These applications are not so RAM heavy which means basic laptops will be suitable for them.
Best Pick: ThinkPad T490
This laptop is the best pick because it’s really nice. The ports are great and the material and finish are great. It also provides great screen size and the colors are very accurate for designers to use.
Final Thoughts
Different BPO roles have different activities, having the right laptop for the job can help your employees perform efficiently and work comfortably. Make sure that the laptops acquired would have the suitable amount of ports, specs, and the most cost-efficient for its purpose. TechUp may help you find and acquire these devices for a low-cost to make sure your employees have the best laptop for the job.
Need rental laptops for your Philippines-based workforce? Contact TechUp today.
